miércoles, 21 de julio de 2010

¿cómo cambiar tus billetes "viejos" o maltratados?

Si en tu bolsillo encuentras unos papeles raros que a primera vista no puedes identificar, probablemente son billetes que por el uso o alguna otra razón se maltrató. No te preocupes, no es dinero perdido ya que puedes cambiarlos, aquí te decimos cómo.
El Banco de México estableció en más de 400 sucursales bancarias del país, Centros de Canje para brindarte el servicio de canje y retiro de billetes y monedas metálicas de forma gratuita y para todo público, es decir, no tienes que ser cliente del banco.
Ahí, se hará una evaluación de los billetes en mal estado, por ejemplo: billetes incompletos y deformados, así como su pago, en caso que resulten con valor. Los bancos están obligados a cambiar los billetes.Si sólo necesitas cambiar billetes en buen estado o dañados pero que aún conserven su valor, por ejemplo: rayados, manchados, rotos, etc, por otros de la misma o distinta denominación, puedes hacer uso del servicio de cambio de billetes. Es importante mencionar que si eres cliente de un banco, entonces dicha institución tiene la obligación de brindarte estos servicios por lo que no es necesario que acudas a un Centro de Canje.
En caso de quejas con la prestación de este servicio, llama al 01-800-BANXICO (226-9426), o bien, escribe a: dinero@banxico.org.mx
Fuente: Banxico

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